Shipping policy

Shipping Costs

Free Shipping: We offer free shipping on all orders.

Shipping Range

Delivery Area: We currently ship within the United States.

Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

Processing Time: Orders are processed within  2 - 3 business days, Monday to Friday.

Shipping Time: Orders take between 5 - 7 business days (Monday to Friday) to arrive at the destination from the moment your order has been processed.

Cut-off Time: Orders placed before 5:00 PM (EST) will be processed the same day; those placed after will be processed the next business day.

Delivery Time

Total Delivery Time: We require 7 - 10 business days (Monday - Friday) for your order to arrive from the point of putting in your order.

Shipping Process

Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.

Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

Returns Policy: For detailed return instructions, please refer to our Return Policy.

Contact Us

If you have any questions or need more information, feel free to reach out! Whether it's something small or you're just curious about something, don’t hesitate to contact us. We're here for you!

Store Name: Lunelle Sage
Company Name: Lunelle Sage Group LLC
Company Address: 4502 S Steele St, Tacoma, WA 98409, United States
UBI Number: 601823112

Contact Details

Email: support@lunelle-sage.com

Estimated Response Time: 30 minutes - 24 hours

Business Hours:
Monday to Friday: 8:00 AM - 6:00 PM (EST)
Saturday and Sunday: 10:00 AM - 4:00 PM (EST)